Accurate data collection for mail and packages is critical for traceability, productivity gains and customer satisfaction. State-owned mail operators must provide a universal service to all addresses whilst letter volumes decline through ‘e-substitution.’ Operators therefore must generate new income from value add services at the doorstep and post office, leveraging their strong, trusted brands, whilst simultaneously reducing operating costs. Honeywell postal scanning technology is already proven globally to support postal operators in delivering these new value added services at reduced cost, from first mile to last mile.